The UnitedHealthcare Provider Portal team wanted consistency across product teams and throughout their organization. The Provider Portal was in the process of a major overhaul and there wasn't a way to share the new UI elements and patterns across the organization effectively. This created inconsistency, with design elements varying across different sections of the app. This inconsistency wasted time, money, and teams were frustrated by continually rebuilding base elements.
Over the course of my journey on the team, I built out a provider library of components built off the design system. (Abyss) A few months of fully heads down auditing and meeting every week to gain alignment, tackle problems and push changes to product teams.
Selected by executive leadership to ensure the transition of design system knowledge permeated throughout their team. As part of that initiative, I built a Figma training series to level up designers from early career to highly advanced auto-layout, component variants, variables, etc.
I am not much for tooting my own horn, so I’ve put together a collection of nice things from coworkers, managers, and directors over the last two years.
You can view the Figma Kudo's board here.
